PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.
By using this site or the site at Vista Global Market (http://vistaglobalmarket.com) (collectively, the “Site”), you accept these terms and conditions of use. If you do not agree to these terms and conditions of use, please do not use the Site. Except where stated otherwise, the term “Vista Global Market” used on the Site shall be deemed to include Vista Global Media Collective Inc. and its affiliates, subsidiaries, successors and assigns. Vista Global Market reserve the right, at its discretion, to change, modify, add or remove portions of these terms and conditions at any time. Please check these terms and conditions periodically for changes. Your continued use of the Site following the posting of changes to these terms and conditions will mean you accept those changes.
Our team provides services subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you fully agree with and accept all of the terms and conditions contained in this agreement. Please read the following carefully:
- Account Terms
- To access and use the Services, you (“Buyer”) must register for a Vista Global Market account (“Account”) by providing your full legal name, current address, phone number, a valid email address and any other information indicated as required.
- Vista Global Market (“We”) may reject your application for an Account or cancel an existing Account, for any reason, at our sole discretion.
- You are responsible for your Account and any Materials you upload to the Vista Global Market Service.
- Materials include photos, images, videos, graphics, written content, audio files, code, information, or data uploaded, collected, generated, stored, displayed, distributed, transmitted or exhibited on or in connection with your Account.
- Remember that if you violate these terms we may cancel your service.
- If we need to reach you, we will send you an email.
- You are responsible for keeping your password secure. We cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
- Our Service may contain links to third-party web sites or services that are not owned or controlled by Vista Global Market.
- Vista Global Market company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Vista Global Market company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
- We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
- Limitation of Liability
- You understand and agree that, to the extent permitted by applicable laws, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages.
- Damages include, but are not limited to, loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.
- We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
- Vista Global Market does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations.
- DISCLAIMER REGARDING HEALTH INFORMATION
3.1. Vista Global Market does not warrant or guarantee the accuracy, completeness, correctness, timeliness, or usefulness of any medical or health information posted or otherwise available on or through access to the Site. Vista Global Market is not responsible for the content of any linked pages, or any other sites linked to the Site and Vista Global Market assumes no liability or responsibility arising from the contents of any off-site pages or sites. The information provided by Vista Global Market on the Site are for educational purposes only and in summary form intended to provide general consumer understanding and knowledge of health care topics and Vista Global Market is not responsible and shall not be liable to you or anyone else for any action or decision taken in reliance upon the information contained in the Site. You are responsible to review and understand all package and package insert information concerning products purchased from Vista Global Market. The information provided on the Site is not intended to be used as a substitute for professional medical diagnosis or treatment. You should seek the advice of your doctor or pharmacist prior to starting any treatment or in connection with any health problems or questions.
3.2. The Information is for informational purposes only and is not intended to provide specific advice for you, and should not be relied upon in that regard. You should not act or rely on the Information without seeking the advice of a professional. YOU SHOULD NOT USE THE INFORMATION CONTAINED ON THIS SITE FOR DIAGNOSING, TREATING, CURING OR PREVENTING A HEALTH PROBLEM OR PRESCRIBING A MEDICATION. YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURERS OF THE PRODUCT ON OR IN THE PRODUCT PACKAGING AND LABELS BEFORE USING ANY OF THE PRODUCT. ALWAYS CONSULT YOUR OWN PHYSICIAN FOR ADVICE AND TREATMENT.
We care deeply about privacy. We believe in transparency and are committed to being upfront about our privacy practices, including how we treat your personal information.
- We provide settings that allow you to choose how certain information is used by us or the site https://vistaglobalmarket.com/ (the “Site”).
- We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the Vista Global Market platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service).
- We only process personal information after considering the potential risks to your privacy. By providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information or the technical measures we use to protect your information.
- We believe you should be able to access and control your personal information no matter where you live.
- Depending on how you use the Site, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict or object to certain uses of your personal information.
- We will not charge you more or provide you with a different level of service if you exercise any of these rights
- If you buy something from the Site and wish to exercise these rights over information about your purchase, you may have to directly contact the manufacturer/supplier/brand. If you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may use a third party to collect and verify identification documents.
- If you are not happy with our response to a request, you can contact us to resolve the issue. You also have the right to contact your local data protection or privacy authority at any time.
- If you would like to ask about, make a request relating to or complain about how we process your personal information, please email us at the address: [email protected]
- Our standard warehouse processing time is between 5 to 7 business days once you place our order. The time it takes for your order to arrive will depend on where you are located and what type of shipping method you select.
- There may be unexpected delays during holiday/gifting season and/or COVID-19 related events. In any case, you will receive an email shipping confirmation once your order has been shipped.
- All estimated shipping times start from the date the email shipping confirmation is sent.
- Orders can’t be modified or cancelled once placed.
Returns & Exchanges
- We offer a 30-day return policy on items purchased on the Site.
- The following Eligibility Requirements must be met in order for an item to qualify for a refund or exchange:
- The order was placed within the last 30 days (this date can be found in your order confirmation email)
- The product is in the same condition as when you received it.
- The product is unworn, unused, unwashed, and undamaged
- The product is in its original packaging with price tags attached.
- We will need at least two photographs showing the condition/problem of the product you wish to return or exchange. You can email them to [email protected] mentioning the correct and corresponding order number.
- We will contact and consult the sellers/manufacturers before arriving at the best possible solution to address your concern.
- The typical turn-around time for resolution differs from case to case. Our customer support will keep you informed with all necessary details whenever available.
How to Make a Return by Mail?
- Your returned items must meet all eligibility criteria in order to be refunded.
- If you return an item that does not meet the eligibility requirements, Vista Global Market will not send it back to you.
- The shipping label will be provided via email from [email protected] for you to print out and attach to the package.
Note: If you cannot print the label, you may go to the post office with the PR number and they will print it out for you.
- Pack the merchandise in its original condition with tags still attached.
- Please pack the merchandise in a bag. Boxes will not be accepted.
- Include at least two photographs of the product(s) showing the damage/issue.
- Include a copy of your invoice in the package.
- Drop off the package (with shipping label affixed) at a Canada Post location near you.
- Once we process your refund on your original method of payment*, you will receive an email confirmation. *Some exceptions may apply
- Returns will be for a value equal to the sale price of the merchandise returned or exchanged, including applicable taxes.